Contact Us for Editorial Enquiries and Corrections
How to Reach Casino View Au
For all enquiries, the Casino View Au editorial team can be reached by email at [email protected].
We aim to respond within 2 business days of receiving your message. Response times may occasionally be longer during public holiday periods.
What to Contact Us About
Readers write to us about a range of topics, including:
- Corrections and updates. If you’ve spotted an error in one of our articles — an outdated bonus term, a broken link, or incorrect information about an operator — let us know. Include the page URL and a short description of the issue so we can verify and fix it quickly.
- Editorial questions. Questions about how we review casinos, how our ratings are compiled, or how we handle advertising and editorial independence.
- Partnerships and cooperation. Media enquiries, content proposals and advertising questions. Please note that paid placements never influence our review scores or rankings.
When reporting an error, it helps if you include the page address, what you believe is incorrect, and, where possible, a screenshot or the source you’re relying on. This allows us to check the claim and issue a correction faster.
Gambling Problems? This Is Not the Right Address
Casino View Au is an information resource, not a support service. If you or someone you know is struggling with gambling, please do not contact us about it — we are not equipped to provide help. Instead, use the services listed on our responsible gambling page.
Australian residents can register with BetStop, the National Self-Exclusion Register, which blocks you from all licensed Australian wagering services. Please be aware that BetStop does not cover offshore casinos — it will not close or prevent offshore accounts. Note also that a BetStop exclusion cannot be shortened: removal requires a statutory declaration and is not possible during the first three months. Free, confidential support is available 24/7 from Gambling Help Online and by calling 1800 858 858.
A Note on Complaints About Operators
We cover the casino industry, but we cannot recover funds, mediate disputes or pressure operators on your behalf. If you have an issue with an unlicensed online gambling operator, report it to the relevant state or territory regulator. When pursuing a complaint, keep screenshots, reference numbers and timestamps — they are your strongest evidence.
Corrections Policy
Factual errors happen. When we confirm one, we correct the article and note the change where appropriate. If you believe something on Casino View Au is wrong, write to [email protected] — we take correction requests seriously.